The phone secretary is great. Much less stress. And people like it. Some called several times and were unsure, then called again more confidently. Customer feedback about the secretary is positive.

Talk9 answers customer questions, takes inquiries and is always available — even when you're not. 24 hours a day, 7 days a week.
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Calls answered
Minutes saved
SMS sent
Experiences from companies that no longer lose calls.
The phone secretary is great. Much less stress. And people like it. Some called several times and were unsure, then called again more confidently. Customer feedback about the secretary is positive.

Patient scheduling is a completely different story. The phone secretary speaks perfectly, asks about insurance, suggests appointments. We focus on the patients.

As a development agency we get a huge number of technical calls. Talk9 can tell a potential customer from a support call and correctly takes over or forwards it. Insanely good.

A really great thing. The Talk9 secretary has concretely relieved our workload in the pharmacy. The phone no longer interrupts the team on every call, and customers still get an answer. That means more calm in the pharmacy and more time for the people who are with us in person.

The phone secretary understands dialects and doesn't panic if a caller hesitates. That's crucial for us... Talk9 takes calls that would otherwise go unanswered.

It's not that the phone secretary reads my scripts — it truly understands the deeper context of all my services… and in multiple languages.

This isn't an ordinary secretary that tells you 'press one for this and that'. Talk9 handles calls from all our users, even at peak times. Before, we spent most of our time figuring out who called and why. Now everything is captured and contact with users is better than ever.

We receive over 50 calls a day. With our phone assistant Klara we're available to customers even when we're not there, and employees are relieved. Many don't even notice they're not talking to a live person. We got the assistant within a few days.

The salon runs on appointments, and I'm in the chair for hours with no way to reach the phone. The phone secretary handles every client for me: she takes the booking, checks free slots in Topsi and offers them, answers questions about hair care and leaves me a clear summary. In the evening I go through the list and call back — no client is left unattended. It feels like having an extra pair of hands in the salon. I can't praise her enough.

Because today what matters most is that your customers get answers quickly — and gladly come back thanks to your responsiveness!
is lost by EU businesses every year because they miss their customers' calls.
cost reduction after redirecting calls to a phone secretary.
of customers prefer talking to a phone secretary when they need help.
of SMEs attribute an improvement in their services to AI automation.
The Talk9 phone secretary connects accurate information about services, opening hours, prices and procedures during the call.
The Talk9 phone secretary answers calls and questions whenever you don't have time to pick up the phone.
The Talk9 phone secretary has its own greeting, filters unwanted calls, answers frequently asked questions and sends a notification about every call.
Talk9 automatically reads your opening hours, services and basic business data in a few seconds.
Confirm the key information, customize the greeting, add frequently asked questions and call your Talk9 phone secretary to test its answers.
Once you're happy with the settings, forward calls to the Talk9 phone secretary and it starts answering calls, recording messages and notifying you about everything via SMS or email.
Simply forward your existing phone number to the Talk9 phone secretary — we take care of everything else.
Try for freeMany phone solutions sound good in demos but quickly fall short in real conversations. The Talk9 phone secretary is built for the English language, English-speaking callers and international businesses.
Join tradespeople, clinics, salons and local teams already using Talk9 instead of a traditional answering service.
Save up to 96% of costs and make sure someone always answers — every day, all week, without sick leave or vacation.
Choose the plan that matches your call volume. You can change or cancel your plan at any time.
For businesses receiving up to 10 calls/day that want the phone secretary to always answer.
For businesses receiving up to 50 calls/day, with Google Calendar scheduling.
For businesses with high call volume, up to 100 calls/day, across multiple locations.
All prices exclude VAT. VAT is charged at the applicable rate. CRM integrations, booking systems, advanced settings and dedicated support are agreed on the Talk9.ai platform with a separate quote. They are not automatically included in the standard Scale plan. Before implementation, we review your system, access and the fields to transfer.

If the Talk9 phone secretary doesn't save you at least 16 hours and relieve you of calls within 30 days, send us an email and we'll refund your entire purchase. That's how confident we are that the Talk9 phone secretary will meet your expectations.
Fill out the short form and our team will contact you. Together we'll see how Talk9 can take over the calls in your business.
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