The phone secretary that answers calls and takes the load off your team

Talk9 answers customer questions, takes inquiries and is always available — even when you're not. 24 hours a day, 7 days a week.

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Cloud9Lekarna SevnicaKlimit Cooling SolutionsHuman1stLekarna Melisa Škofijeextra.devLekarna DobrovaOrtho DentalKljučekOmisli.sieAsistentCloud9Lekarna SevnicaKlimit Cooling SolutionsHuman1stLekarna Melisa Škofijeextra.devLekarna DobrovaOrtho DentalKljučekOmisli.sieAsistent
Speaks English
Understands dialects and grammar.
Works 24/7
No sick leave or vacation.
From the price of a coffee a day
Plans from €79/month.
25,000+

Calls answered

81,600+

Minutes saved

4,800+

SMS sent

Businesses across the region trust us

Experiences from companies that no longer lose calls.

The phone secretary is great. Much less stress. And people like it. Some called several times and were unsure, then called again more confidently. Customer feedback about the secretary is positive.

Kristina Bele
Pharmacy Manager
Lekarna Melisa Škofije
Kristina Bele

Patient scheduling is a completely different story. The phone secretary speaks perfectly, asks about insurance, suggests appointments. We focus on the patients.

Luka Čižmek
Director
OrthoDental
Luka Čižmek

As a development agency we get a huge number of technical calls. Talk9 can tell a potential customer from a support call and correctly takes over or forwards it. Insanely good.

Romano Pravdič
Owner
Cloud9
Romano Pravdič

A really great thing. The Talk9 secretary has concretely relieved our workload in the pharmacy. The phone no longer interrupts the team on every call, and customers still get an answer. That means more calm in the pharmacy and more time for the people who are with us in person.

Matija Centrih
MPharm
Lekarna Dobrova
Matija Centrih

The phone secretary understands dialects and doesn't panic if a caller hesitates. That's crucial for us... Talk9 takes calls that would otherwise go unanswered.

Lovro Hudrap
Owner
ExtraDev
Lovro Hudrap

It's not that the phone secretary reads my scripts — it truly understands the deeper context of all my services… and in multiple languages.

Simon Tratnik
Business Consultant
Human1st
Simon Tratnik

This isn't an ordinary secretary that tells you 'press one for this and that'. Talk9 handles calls from all our users, even at peak times. Before, we spent most of our time figuring out who called and why. Now everything is captured and contact with users is better than ever.

Vladimir Balukčić
Founder
E-Šola (E-Asistent)
Vladimir Balukčić

We receive over 50 calls a day. With our phone assistant Klara we're available to customers even when we're not there, and employees are relieved. Many don't even notice they're not talking to a live person. We got the assistant within a few days.

Roža-Marija Mikelj
Director
Klavora Suport
Roža-Marija Mikelj

The salon runs on appointments, and I'm in the chair for hours with no way to reach the phone. The phone secretary handles every client for me: she takes the booking, checks free slots in Topsi and offers them, answers questions about hair care and leaves me a clear summary. In the evening I go through the list and call back — no client is left unattended. It feels like having an extra pair of hands in the salon. I can't praise her enough.

Fahreta Salihović
Hair stylist, owner and Davines educator
Frizerski salon Top si
Fahreta Salihović

Why a phone secretary?

Because today what matters most is that your customers get answers quickly — and gladly come back thanks to your responsiveness!

€30 billion

is lost by EU businesses every year because they miss their customers' calls.

European Commission
68%

cost reduction after redirecting calls to a phone secretary.

Call Centre Helper Research
51%

of customers prefer talking to a phone secretary when they need help.

Zendesk Customer Experience Trends
35%

of SMEs attribute an improvement in their services to AI automation.

Eurostat

The solution? Talk9 phone secretary!

Trained on your business

The Talk9 phone secretary connects accurate information about services, opening hours, prices and procedures during the call.

Works 365/24/7

The Talk9 phone secretary answers calls and questions whenever you don't have time to pick up the phone.

Full control over calls

The Talk9 phone secretary has its own greeting, filters unwanted calls, answers frequently asked questions and sends a notification about every call.

Set up your Talk9 phone secretary in 3 steps

1

Add your website or Google business profile

Talk9 automatically reads your opening hours, services and basic business data in a few seconds.

Hair Salon Tina, Ljubljana
Enter your business's Google profile
https://google.com/profile...
Hair Salon Tina
Hairdresser Tina Novak
Tina Style Studio
2

Review and enhance the collected data

Confirm the key information, customize the greeting, add frequently asked questions and call your Talk9 phone secretary to test its answers.

Is your business data correct?
Business name
Hair Salon Tina
Phone
01 828 03 23
Opening hours
Mon–Fri · 9.00–19.00
Service
Haircut, coloring, styling
3

Set up call forwarding to the Talk9 phone secretary

Once you're happy with the settings, forward calls to the Talk9 phone secretary and it starts answering calls, recording messages and notifying you about everything via SMS or email.

+1 555 ••• •••
Caller is calling your business…

Talk9 works with your existing phone number

Simply forward your existing phone number to the Talk9 phone secretary — we take care of everything else.

Try for free
Without:
Programming
No code, no developers
Phone switchboard
No VoIP infrastructure
Extra equipment
No devices, no cables
English language

The Talk9 phone secretary is built for English-speaking businesses

Many phone solutions sound good in demos but quickly fall short in real conversations. The Talk9 phone secretary is built for the English language, English-speaking callers and international businesses.

Understands different English speakers:
I'd like to book an appointment.How much is delivery?Can you connect me?I'm calling about an order!I can't make it to my appointment.I need a service.

The Talk9 phone secretary is made for every type of business

Join tradespeople, clinics, salons and local teams already using Talk9 instead of a traditional answering service.

🔧Tradespeople and services
🚿Plumbers
❄️Air conditioning and heating
🚗Auto repair shops
💇Hair and beauty salons
🦷Dentists and clinics
💊Pharmacies
🏠Real estate
⚖️Law firms
📊Accountants
🏗️Construction
🏨Hotels
⚽Sports clubs
🩺Medical practices
📞Call centers
⚡Energy
🍽️Hospitality
✈️Tourism
🛞Tire shops
🏦Banks
🏢Property managers
🏛️Municipal services
📍Other local businesses

Cost comparison

Salary of an employed secretary
€2,000/month
Talk9
Talk9 from just
€79/month

Save up to 96% of costs and make sure someone always answers — every day, all week, without sick leave or vacation.

Try the Talk9 phone secretary free for 7 days

Choose the plan that matches your call volume. You can change or cancel your plan at any time.

Starter
€79/month

For businesses receiving up to 10 calls/day that want the phone secretary to always answer.

  • 150 included call minutes
  • 24/7 availability
  • Email notifications about new calls
  • Call summaries, transcripts and recordings
  • Unwanted call filtering
  • English
  • 1 concurrent call
  • Smart forwarding to a person €19/month
  • Additional minutes €0.36/min
Try for free
Most popular
Pro
€149/month

For businesses receiving up to 50 calls/day, with Google Calendar scheduling.

  • 350 included call minutes
  • 24/7 availability
  • Email notifications about new calls
  • Call summaries, transcripts and recordings
  • Unwanted call filtering
  • English + 3 additional languages of your choice
  • 2 concurrent calls
  • Smart forwarding to a person included
  • Google Calendar scheduling
  • Option of custom integrations
  • Additional minutes €0.36/min
Try for free
Scale
€299/month

For businesses with high call volume, up to 100 calls/day, across multiple locations.

  • 1,000 included call minutes
  • 24/7 availability
  • Email notifications about new calls
  • Call summaries, transcripts and recordings
  • Unwanted call filtering
  • English + up to 7 additional languages of your choice
  • 4 concurrent calls
  • Smart forwarding to a person included
  • Google Calendar scheduling
  • Option of custom integrations
  • Additional minutes €0.36/min
Try for free

All prices exclude VAT. VAT is charged at the applicable rate. CRM integrations, booking systems, advanced settings and dedicated support are agreed on the Talk9.ai platform with a separate quote. They are not automatically included in the standard Scale plan. Before implementation, we review your system, access and the fields to transfer.

Regardless of the plan you choose

Every plan also includes

The English-speaking Talk9 phone secretary
A phone secretary trained on your business
Personal name and custom greeting
Frequently asked questions and answers
Email notifications about new calls
Call summaries, transcripts and recordings
24/7 availability, no sick leave or vacation
Filtering of unwanted and sales calls
1 phone number included
Google Calendar integration
GDPR-compliant data security

If Talk9 doesn't relieve you of calls and save you time, we'll refund your money!

Satisfaction guarantee – 30 days

If the Talk9 phone secretary doesn't save you at least 16 hours and relieve you of calls within 30 days, send us an email and we'll refund your entire purchase. That's how confident we are that the Talk9 phone secretary will meet your expectations.

See how Talk9 can help your business.

Fill out the short form and our team will contact you. Together we'll see how Talk9 can take over the calls in your business.

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Talk9 phone secretary

Frequently asked questions

What are you waiting for?

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